Terms & Conditions

Preena Presents
Effective Date: January 1, 2026

Welcome to Preena Presents. These Terms & Conditions (“Terms”) govern your use of the Preena Presents website, services, and communications, including our SMS messaging program.

By accessing or using our website or services, you agree to these Terms and our Privacy Policy.

1. SMS Messaging Program

Program Description

Preena Presents offers SMS communications to customers who voluntarily provide their mobile phone number and expressly opt in to receive text messages.

Our SMS program may include both transactional/customer-care messages and, where separately consented to, marketing and promotional messages.

Transactional & Customer-Care SMS

Customers may opt in to receive non-marketing SMS messages from Preena Presents regarding:

Booking inquiries
Consultations
Booking confirmations
Appointment confirmations and reminders
Scheduling and rescheduling updates
Event planning updates
RSVP-related communications
Vendor coordination
Timeline reminders
Service-related communications
Customer support

Transactional/customer-care messages are sent only to individuals who voluntarily provide their phone number and affirmatively select the applicable SMS consent option.

Marketing & Promotional SMS

Customers may separately opt in to receive recurring marketing and promotional SMS messages from Preena Presents regarding:

Wedding and event planning services
Availability
Special offers
Discounts
Promotions
New event styling concepts
Service updates
Announcements
Business updates
Event planning-related promotional communications

Marketing/promotional SMS consent is collected separately from transactional/customer-care SMS consent.

Consent to receive marketing or promotional SMS messages is not a condition of purchasing, booking, or receiving services from Preena Presents.

SMS Opt-In & Consent

SMS consent is collected through our website forms and other approved opt-in methods.

Where both transactional and promotional communications are offered, customers are presented with separate consent options.

SMS consent checkboxes are:

Optional
Unchecked by default
Presented separately for applicable message categories
Not required as a condition of purchase or booking

Customers may choose to consent to either, both, or neither SMS message category.

By voluntarily selecting an SMS consent option, you authorize Preena Presents to send messages consistent with the consent you selected to the mobile number you provided.

Message Frequency

Message frequency varies based on your interactions with Preena Presents, including inquiries, consultations, bookings, appointments, event planning activity, and communication preferences.

Message & Data Rates

Message and data rates may apply.

Your wireless carrier’s standard messaging and data charges may apply to messages sent to you from Preena Presents and messages you send to us.

For questions about your messaging or data plan, please contact your wireless provider.

SMS Opt-Out / Cancellation

You may cancel SMS communications at any time by replying:

STOP

After replying STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive applicable SMS messages from Preena Presents unless you subsequently opt in again.

HELP & Customer Support

For assistance with our SMS messaging program, reply:

HELP

You may also contact us at:

[email protected]

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery is subject to effective transmission by your wireless carrier and is outside the complete control of Preena Presents.

Age Requirement

You must be 18 years of age or older to participate in the Preena Presents SMS messaging program.

SMS Privacy

Your privacy is important to us. Information collected through our SMS program is handled according to our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

For additional information about how Preena Presents collects, uses, and protects personal information, please review our Privacy Policy:

https://preenapresents.com/privacy-policy/

2. General Terms

This website (the “Site”) is owned and operated by Preena Presents (“Company,” “we,” “us,” or “our”).

By accessing or using the Site, you agree to these Terms & Conditions, our Privacy Policy, and any additional terms that may apply to particular products or services offered through Preena Presents.

Accessing the Site in any manner, whether manually or through automated means, constitutes use of the Site and your agreement to these Terms.

We reserve the right to modify these Terms or impose new conditions on the use of the Site from time to time. Updated Terms will be published on this website.

Your continued use of the Site following publication of revised Terms constitutes acceptance of those changes.

3. Intellectual Property Rights

Our Limited License to You

The Site and materials available through the Site are owned by Preena Presents and/or our licensors and may be protected by copyright, trademark, and other intellectual property laws.

The Site is provided primarily for your personal, non-commercial use.

Unless otherwise expressly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, exploit, create derivative works from, or distribute materials from the Site in a manner that infringes our intellectual property rights.

You may download or print individual pages for your personal, non-commercial use provided that copyright and other proprietary notices remain intact.

Your License to Us

By voluntarily posting or submitting material to Preena Presents, including comments, photographs, videos, testimonials, social media content, or other materials, you represent that you own the material or possess the necessary rights and permissions to submit it.

Where legally permitted and subject to any separate agreement between you and Preena Presents, you grant us a non-exclusive license to use submitted material in connection with our business and services.

4. Disclaimers

The Site may contain links or references to websites maintained by third parties.

A link to a third-party website does not necessarily constitute an endorsement or sponsorship of that website or its products, information, or services.

To the extent permitted by applicable law, information, products, and services offered through the Site are provided without warranties beyond those expressly provided by Preena Presents.

Nothing in these Terms excludes any warranty, guarantee, right, or remedy that cannot legally be excluded.

5. Limitation & Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Preena Presents and its respective representatives, agents, and employees from claims, liabilities, damages, costs, or expenses arising from your material breach of these Terms or misuse of the Site.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

6. Online Commerce

Certain areas of the Site may allow you to purchase products or services or may link to products or services provided by third parties.

Third-party providers may maintain their own terms, privacy practices, payment processing procedures, and service policies.

Your transactions with a third-party provider may therefore be subject to that provider’s terms and policies.

Preena Presents is not responsible for the acts or omissions of independent third-party providers except where otherwise required by law.

7. Registration & Passwords

Certain features of the Site may require you to create an account or provide registration information.

You agree to provide accurate, current, and complete information when required.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

If you believe your account has been accessed without authorization, please contact:

[email protected]

8. Termination

We reserve the right to restrict, suspend, or terminate access to the Site where we reasonably determine that a user has violated these Terms, engaged in unlawful conduct, or misused our services.

Upon termination, you must discontinue unauthorized use of the Site and its protected content.

9. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable to Preena Presents and its operations, subject to any mandatory consumer protection or other applicable laws.

Any dispute arising from these Terms will be handled according to applicable law and any enforceable dispute-resolution agreement between the parties.

10. Changes to These Terms

Preena Presents may update these Terms periodically to reflect changes to our services, business practices, website, SMS messaging program, or applicable requirements.

The latest version will be made available on our website with an updated effective date.

Your continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.